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PowerCor Australia
Business Challenge: Energy Market Collaboration
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PowerCor is the largest electric distributor in Victoria, Australia. They needed to efficiently and profitably manage operations in Australia's full-scale, newly contestable market. |
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Scalable and Multi-Commodity
PowerCor implemented Excelergy Business Runner’s collaboration and transaction management configuration to manage mission-critical business processes and information exchange with its market partners for multiple commodities, products and services. Serving as the company's primary gateway for data transactions, the scalable and secure Excelergy Business Runner translates, validates and securely transmits and receives critical customer and business data for PowerCor. It minimizes data errors and inefficiencies while providing PowerCor with detailed audit trails of all transactions. This allows PowerCor to efficiently market and deliver products and services while providing superior customer care to its growing customer base.
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Fully-Powered and Ready
PowerCor achieved full readiness for the Australian market opening. On just the first day of market operations, Excelergy Business Runner processed 28,000 PowerCor transactions with only one exception - a success rate of more than 99.99 percent! The Excelergy system processed the transactions so quickly and efficiently that the central market transaction hub had to slow PowerCor processing down. The speed and success of Excelergy Business Runner exemplifies Excelergy's ability to meet and exceed client expectations for return on investment. |
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ROI for PowerCor Australia
Excelergy Revenue Manager™ |
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Translates, validates and securely transmits and receives critical customer and business data with powerful, standards-based XML platform |
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Efficiently market and deliver products and services while providing superior customer care to its growing base of customers |
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Exceeds all expectations and benchmarks for speed and reliability |
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Exponentially reduced and minimized data errors and inefficiencies |
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Delivers detailed audit trails of all transactions to insure verification and transaction integrity |
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"Thanks to the flexibility of this product - and the expertise and professionalism of the PowerCor and Excelergy team who configured and implemented it - this implementation was a roaring success." |
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Glen McLean
General Manager for Information Technology
PowerCor Australia
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